Q. How many customers do you serve each week?

We serve over 5 million customers each week in our retail outlets across the country.

Q. What are your biggest selling lines?

Over two thirds of our business is in takeaway food – principally sandwiches and savoury products like sausage rolls, pies and pasties, plus bakery sweet lines and drinks. These product categories have driven the growth of the group for many years.

Q. Who are your main competitors?

We compete with everyone who sells bakery products and food on the go – from the major supermarkets to independent bakers and fast food outlets. We are the UK’s leading specialist retailer of bakery-related products and we believe that the freshness, value and sheer enjoyability of our products give us an important competitive edge.

Q. Do you have any shops outside the UK?

Yes, in 2003 we opened two shops in Belgium. This venture is enabling us to explore the potential for our trading format in a typical Continental European Market.

Q. Do you offer franchises for Greggs shops?

No – all of our shops are owned and operated by Greggs and we do not offer franchise opportunities.