We aim to become Europe’s finest retail baker, growing, highly profitable and operating with integrity for the benefit of our people, customers, shareholders and communities.

We believe that the key to this is making sure that customers have a really Enjoyable Experience whenever they visit our shops. We want our customers to love their local Greggs for irresistible baker-fresh food, great prices, great service and great people.

Ultimately, it’s great people who will deliver this great customer experience so we focus on making sure that Greggs is a Great Place to Work. In doing so we refer to the following principles.

Our Culture: we are achievers, working hard together in a friendly and informal way, where everyone matters.

Our Values: we will be enthusiastic and supportive in all that we do, open, honest and appreciative, treating everyone with fairness, consideration and respect.

Our Communities: we will be responsible neighbours, supporting our local communities, continually improving our standards and reducing our impact on the environment.